FAQs

Questions, answered honestly.

Everything you might want to know about Equip2Lead — the framework, the AI coach, billing, and your data. If we missed something, email us.

The Platform

A diagnostic coaching platform that builds you a personalised 12-week plan and gives you a 24/7 AI coach — trained on expert-authored frameworks across five tracks (Leadership, Ministry, Marriage, Entrepreneur, and Personal Development).

Most coaching apps start by offering advice. We start by understanding you. Every track begins with a five-pillar, twenty-one-dimension assessment that scores where you actually are. Only after that do we generate your 12-week plan and unlock your AI coach — and every chat is then shaped by your specific profile.

Leaders, pastors, entrepreneurs, and couples who want a structured path to growth rather than a generic self-help app. It's bilingual (English and French) and built with Francophone and Anglophone African leaders in mind — though it works for anyone.

Yes — it's a chat interface, available 24/7. Unlike generic AI chatbots, ours only references a curated, expert-authored knowledge base. No random internet sources, no hallucinated "advice," and every response is shaped by your assessment scores and past conversations.

Billing & Plans

Yes. The assessment is always free — no credit card required. You'll get your pillar scores and a Coach Lens summary. You only upgrade if you want the full 12-week plan and AI coach access.

Growth ($9/month, or $79/year) unlocks one coaching track — your plan, your AI coach, your lesson library, weekly check-ins, and progress tracking.

Transform ($19/month, or $149/year) unlocks all five tracks, plus couples mode for the Marriage track, priority AI responses, and a certificate of completion.

Yes. There are no long-term contracts. You can cancel from your account settings at any time and keep access until the end of your current billing period.

Yes. We accept international cards via Stripe (USD), and we're rolling out CinetPay for Francophone Africa (XAF/XOF) and Paystack for Anglophone Africa. If your card is declined, email us and we'll arrange an alternative.

Because the assessment is free, you can see exactly what you're getting before you pay. If something goes wrong — a billing error, a technical issue, or you feel the product isn't what was promised — email us within 14 days of your payment and we'll issue a refund.

The Marriage Track

Each spouse completes the assessment individually — privately, without seeing the other's answers. The platform then analyses both sets together across twenty-one relational dimensions and generates a combined coaching plan. Separate intakes, combined insights.

No. Individual answers are never shown. Only the combined coaching plan is visible to both partners — and even that can be configured to share less if either of you prefers.

Privacy & Safety

Yes. Your assessment data, chats, and notes are stored encrypted on Supabase (EU region). We never sell your data, we never share it with advertisers, and we don't train external AI models on your conversations. Full details on our Privacy page.

No. Equip2Lead is a coaching tool — not a substitute for medical, psychological, legal, or therapeutic advice. If you are in crisis, experiencing severe distress, or have a medical or mental health emergency, please contact a qualified professional or local emergency services immediately.

Yes, anytime. Account settings contain a "Delete my data" button that permanently removes your profile, assessment answers, chat history, and notes. You can also email us and we'll handle it manually.

Still have questions?

Email us at contact@equip2lead.coach — we read every message.

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